1. Purpose
At Staywise Advisors, we are committed to protecting the personal information you provide when using our website, booking consultations, or submitting forms. This policy explains:
- How we collect and use your data
- How long we retain it
- Your rights regarding your information
2. Data Collection
We collect the following information when you submit forms or book consultations:
- Name
- Email address
- Phone number (if provided)
- Property details (for STR advisory purposes)
- Any other information voluntarily provided in forms, emails, or documents
This data is collected only for the purpose of providing our advisory services.
3. How We Use Your Data
We use the collected data to:
- Respond to your inquiries and requests
- Schedule consultations and send confirmations or reminders
- Provide personalized short-term rental advice and reports
- Manage billing and payment processing
We do not sell, rent, or share your personal data with third parties, except when required by law or necessary to provide services (e.g., Stripe for payment processing).
4. Data Retention
- Active Clients: We retain your information for the duration of our business relationship.
- Inactive Clients: If no services are rendered or booked within 24 months, we securely delete your personal data.
- Legal Requirements: We may retain data longer if required for tax, accounting, or legal compliance.
All data is stored securely on:
- Encrypted hosting servers (WordPress / Bluehost)
- Protected Google Workspace accounts
5. Client Rights
You have the right to:
- Request a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, contact us at:
We will respond within 30 days.
6. Security
Staywise Advisors uses:
- Encrypted connections (SSL)
- Password-protected access to admin and client data
- Google Workspace security measures
- Regular backups
to protect your information from unauthorized access, alteration, or disclosure.
7. Policy Updates
This policy may be updated from time to time. Changes will be posted on the website and reflected in the effective date above.